York Racecourse is delighted that the Alison Storey, the Chief Receptionist at the course, has won a Visit York Tourism Award.

Her success came in the Outstanding Customer Service Category where her work, as the first point of contact for many of the 350,000 visitors to the Knavesmire was recognised.

Presented at a glittering ceremony, in the National Railway museum, the evening was a celebration of the tourism industry in the city and surrounding area.

Only last week, York was voted as the Best Racecourse of the Year by the members of the Racegoers Club for the 4th time, another accolade where Alison will have played her part.

Speaking about her award, Alison said, “I’m flattered to have been the one collecting the award but it really is a team effort, so it is a team award. The evening passed in a blur so I’m looking forward to seeing some of the photographs as a reminder of a great evening.”

William Derby, Clerk of the Course and Chief Executive at York, said, “I am truly delighted for Alison, she is a popular member of the hard working team here at the Knavesmire and we are so proud she has been recognised with such a prestigious award.  Unendingly helpful, welcoming and a friend to everyone, she embodies the essence of York Racecourse.  Alison has been a lynchpin of York Racecourse since 1999 and she and her colleagues are wonderful ambassadors for the course.  The Visit York team and their sponsors, such as Manchester Airport who backed this category, put in a huge amount of effort to make it a successful event.  It is great to have been a part of it, of course, made all the better by Alison picking up her award.  It adds to the positive mood ahead of the brand new raceday on Saturday 1st July.  We look forward to welcoming the horses, their connections, racegoers and Olly Murs; I think Alison will be busy again.”